“My advice to future customers — quite honestly, just do it. Don’t wait … I think the operational impact that you are missing out on by just waiting is just not worth it.“
Matt McGee, SVP of the Contact Center at First Financial Bank
Hear from Matt McGee, SVP of the Contact Center at First Financial Bank, as he shares how Omilia helped streamline their authentication process, reduce operational burden, and improve overall customer experience. In this video testimonial, Matt highlights the strength of the partnership with Omilia and the value of flexible, innovative virtual agent solutions that accelerate impact. Watch the short video to hear his perspective firsthand.
“… the best partnership. In all of the conversations leading up to picking Omilia, it seemed like they were always on our side.”
“The virtual agents that are coming … would give me the ability to build a solution so much quicker that would positively impact our customer base … It just brings it to market so much faster.”
