About this event
Gartner IT Symposium/Xpo is the world’s most important gathering for CIOs and senior IT executives, bringing together over 7,000 technology leaders. The agenda spans agentic AI, AI governance, digital transformation and enterprise technology strategy.
What to expect from us
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See how our Self-Learning Agentic CX Platform turns every customer interaction into an improvement opportunity - automatically. No manual tuning, no professional services. Contact centres stuck at 65% call resolution don't have to stay there.
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Experience live demos of Voice and Chat Agents, CSR CoPilot, Authentication Agents, and Lexis - our native generative TTS engine built directly into our platform, with sub-45ms first-audio latency and zero third-party audio exposure.
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Get a clear look at our Agentic AI Adoption Framework - the structure contact center leaders use to deploy agentic AI at scale, with the governance, risk controls, and audit trail compliance teams actually need. Glass box by design, not bolted on after the fact.
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See why enterprises like Discover, Taco Bell, Purolator and PSEG run their contact centers on Omilia and how the same architecture applies to yours.