Collaborate, innovate, and grow with a global network of 80+ partners delivering world-class conversational AI solutions.
Partner with Omilia to give your clients the only Self-Learning Agentic CX Platform on the market. AI that improves itself from Day 1, without manual tuning, without professional services, without surprises. Contact centres that plateau at 65% containment move to 90%+, and keep compounding, because the platform monitors every interaction, identifies what to improve, and surfaces changes for human approval.
Built on 23 years of voice-native AI and a Glass Box architecture — deterministic, auditable, zero hallucinations — Omilia gives you a differentiated offer your clients can trust, not another AI layer bolted onto legacy infrastructure. Our partner program is structured to maximize your earnings potential, whether through attractive margins on sales, robust referral bonuses, or shared revenue from joint projects.
Access to our latest products,
features, including Generative-AI
tools so you can help your clients
to transform their contact center
operations and provide a
differentiated service to their
customers.
Working with Omilia and
leveraging our innovative
solutions and expertise will help
you provide differentiated
offerings in your markets and
drive competitive advantage to
more successfully meet demand.
Partners receive dedicated
support including sales training
and technical assistance to
ensure you are fully equipped to
successfully market and
implement our solutions. Our
training and certification program
helps your team enhance their
skills and maintain the expertise
necessary in the rapidly evolving
Conversational AI field.
Omilia operates five partner tracks, each designed for a distinct go-to-market motion. Find the track that is suitable for you.
Sell
Reseller / Trusted Advisors / TSD
Bring Omilia to your clients, your way.
For technology resellers, solution providers, and Technology Solutions Distributors (TSDs, formerly the Certified Integration category) who want to add best-in-class conversational AI to their portfolio. You own the customer relationship, and we equip you with everything you need to sell, position, and deliver Omilia with confidence.
Build
Global SI
Enterprise-scale transformation programs, jointly delivered.
For global SI firms operating at enterprise transformation scale. We work alongside your practice teams to co-develop industry solutions, enable your delivery bench, and bring Omilia's conversational AI into your most complex client engagements.
Operate
BPO
Differentiate your managed service with AI that performs.
For BPOs and managed contact center providers looking to embed AI that measurably improves outcomes across your client base. Standardize on Omilia across your portfolio and offer your clients a differentiated, AI-powered service with real containment results.
Embed
OEM
Omilia's AI inside your product, under your brand.
For technology vendors, telcos, and managed service providers who want to deliver conversational AI as a proprietary capability within their own product. License Omilia's platform, white-label the experience, and go to market with an AI capability that's fully yours.
Implement / Train
CIP
Deliver Omilia projects under your own badge, or lead customer training and enablement.
For technical partners and service providers who want to own solution delivery, end-user training, or both for their customers. Certify your team through Omilia Academy and the Mastery Track, then take the lead on live delivery or training engagements with Omilia mentorship guiding the path to full independence.
“Our partnerships speak to our commitment to make advanced conversational AI technology more accessible. Companies using Omilia Cloud Platform® can provide a customer service experience that makes it easy to engage with a virtual agent while significantly reducing costs. A combination of our unique natural language understanding capabilities, state-of-the-art speech recognition engine and omnichannel dialogue management platform is advancing our industry, and we are proud to bring the value of our solutions to our partners.”Dimitris Vassos
