In-Person
7 - 8 October 2026  |  Kinepolis Movie City, Madrid, Spain

About the event

Expo Relación Cliente is Spain’s leading professional event for the customer relationship and contact centre industry, bringing together decision-makers from across major Spanish and international brands. 


The agenda centers on how AI, automation, and agentic technologies are transforming customer service and CX delivery. Attendees can connect directly with technology vendors, service providers and peers shaping the future of customer engagement. 


What to expect from us

  • Artificial Intelligence Diagram
    See how our Self-Learning Agentic CX Platform turns every customer interaction into an improvement opportunity - automatically. No manual tuning, no professional services. Contact centres stuck at 65% call resolution don't have to stay there.
  • Demo Diagram
    Experience live demos of Voice and Chat Agents, CSR CoPilot, Authentication Agents, and Lexis - our native generative TTS engine built directly into our platform, with sub-45ms first-audio latency and zero third-party audio exposure.
  • 1 by 1 step diagram
    Get a clear look at our Agentic AI Adoption Framework gives - the structured contact center leaders use to deploy agentic AI at scale, with the governance, risk controls, and audit trail compliance teams actually need. Glass box by design, not bolted on after the fact.
  • Integration Icon
    See why enterprises like Discover, Taco Bell, Purolator and PSEG run their contact centers on Omilia and how the same architecture applies to yours.