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Physical Event
27 - 29 October 2025  |  Hyatt Regency Crystal City, Arlington, VA, US

About the event

AGENTIC is the premier gathering for the autonomous AI era. It goes beyond the hype, offering a trusted environment where market leaders explore real-world AI deployments focused on intelligent agents, Generative AI and automation. Built for depth, the event emphasises immersive learning, intentional matchmaking and measurable ROI. 

Beyond Bots: Real CX Wins with Agentic AI

Omilia will take you inside real customer stories where Agentic AI turns contact center bottlenecks into seamless experiences, delivering faster resolution, happier customers, and rapid ROI. You’ll hear how our Closed Loop Unified Platform is redefining automation by continuously improving from every interaction, human or virtual.

From high-pressure industries like financial services and healthcare to quick-service restaurants, discover how we’re enabling global brands to safely adopt Agentic AI to reduce costs, drive loyalty and trust – at scale, without losing the human touch.

Speaker
Kyle Howard
Enterprise Solutions Consultant

Kyle Howard is an Enterprise Solutions Consultant at Omilia, where he helps enterprises transform customer experiences with Conversational AI. He has deep expertise in voice technologies and Contact Center as a Service (CCaaS) sales engineering, built through roles at Nice InContact, Intelepeer, Kore.ai, and ujet.cx. Kyle is based in Minnesota.

What to expect from us

  • Explore our cutting-edge conversational AI and agentic solutions that are transforming customer service and empowering your agents.
  • See our Adoption Framework for Agentic AI - a step by step approach to how you can safely, responsibly, and effectively adopt Agentic AI at scale and still manage risk.
  • Hear about Omilia Unified AI that continuously learns from every customer interaction to improve the customer experience, breaking the “glass ceiling” of containment.
  • Live demos of our agentic AI powered platform, Agent Assist, our new management solution Omilia Workforce AI™ & our multi-layered anti-fraud solutions Voice Biometrics and TalkGuard™.

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