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In-Person
22 - 25 June 2026  |  Caesars Forum, Las Vegas, US

About the event

Customer Contact Week Las Vegas is the world’s largest customer contact event, bringing together CX leaders, contact centre executives, and technology innovators. Attendees explore the latest in AI, automation, digital transformation, and customer experience strategy.


 


What to expect from us

  • See firsthand how our Self-Learning CX Platform continuously learns from real customer interactions to drive faster resolutions, greater accuracy, and more personalised experiences, at scale.
  • Experience live demos of our Self-Learning Agentic CX Platform, including Voice and Chat Agents, CSR CoPilot, Authentication Agents, and enterprise-grade security solutions built for the demands of today's contact centre.
  • Explore how global enterprise organisations use Omilia's solutions to automate customer service, streamline contact centre operations, reduce handle times, and consistently deliver exceptional CX across every channel.
  • Learn how our Agentic AI Adoption Framework gives contact centre leaders a clear, structured path to deploying Agentic AI at scale, with the governance, risk controls, and compliance safeguards to do it responsibly and with confidence.