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Physical Event
10 September 2025  |  Confex - Conference Centre Cologne, Germany

About the event

Digital-X is Europe’s leading digitalization initiative, uniting decision-makers to shape the digital future. This inaugural Focus Edition offers networking for C-level executives, digital transformation officers and technology innovators. Attendees experience interactive demonstrations, keynote presentations from industry pioneers and deep-dive AI implementation sessions.

The Focus Edition emphasizes quality interactions, showcasing digital solutions while facilitating meaningful connections between European innovation leaders. This premium gathering provides exclusive access to emerging technologies and strategic insights for navigating the AI-driven business future.

What to expect from us

  • Explore our cutting-edge Agentic AI solutions that are transforming customer service. See how businesses are using our technology to automate interactions, reduce costs, and deliver faster, more personalized support.
  • Experience live demos at our booth featuring our agentic AI-powered platform, virtual agents, Agent Assist, our new quality management solution Omilia Workforce AI™, voice authentication, and multi-layered anti-fraud solutions.
  • Hear about our Unified AI that integrates data from both self-service and agent-assisted interactions to continuously learn from the entire customer journey and improve customer experience, breaking the “glass ceiling” of containment.
  • See our Adoption Framework for Agentic AI - a step by step approach to how you can safely, responsibly, and effectively adopt Agentic AI at scale and still manage risk.

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