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In-Person
2 - 3 March 2026  |  The Westin Denver, CO, USA

About the event

Banking and fintech leaders are gathering at this premier two-day event to transform automation, GenAI, and AI strategy into measurable business results.

Attendees will explore proven use cases across gen AI, RPA, fraud prevention, and compliance automation. Through expert sessions from leading financial institutions, interactive roundtables, and innovative startup demos, participants will gain practical AI implementation strategies grounded in real-world results, not vendor hype.


Panel Session - AI Strategy at Scale: Lessons from global banks

Date: Tuesday, 3 March
Time: 11AM – 12PM

Case studies from leading FIs
Building enterprise wide AI frameworks and managing change
Aligning technology with business strategy

Speaker
Henry Pezzo
Sales Director, Omilia

Henry Pezzo is Sales Director at Omilia, where he works with organizations to transform customer experience through Agentic AI. Henry has partnered with global brands navigating the shift from legacy IVR and rule-based automation to intelligent systems that understand, decide, and act autonomously.
By leveraging Omilia’s Agentic AI platform that autonomously resolves customer intent, and learns from every interaction across voice and digital channels, he delivers measurable business impact.
With deep experience in enterprise technology and AI, Henry is passionate about helping organizations modernize CX, reduce operational friction, and unlock real, scalable impact – not just innovation headlines.

What to expect from us

  • Explore how leading global financial institutions including DISCOVER, RBC and First Financial Bank leverage Omilia's solutions to streamline authentication, reduce fraud, elevate customer service excellence, and drive sustainable ROI.
  • Get hands on with demos of our Self-Learning Agentic CX Platform, Voice and Chat Agents, CSR CoPilot, voice authentication and multi-layered anti-fraud solutions.
  • See our Self-Learning CX Agents that learn from every interaction to continuously optimize outcomes, combining AI Agents insights with human feedback to improve performance for smarter, faster, more personalized CX every day.
  • See our Adoption Framework for Agentic AI - a step by step approach to how you can safely, responsibly, and effectively adopt Agentic AI at scale and still manage risk.