In-Person
Join us at FinAI Banking Summit and discover how our Self-Learning Agentic CX transforms financial services, automating securely, empowering teams and elevating every customer interaction.
Banking and fintech leaders are gathering at this premier two-day event to transform automation, GenAI, and AI strategy into measurable business results.
Attendees will explore proven use cases across gen AI, RPA, fraud prevention, and compliance automation. Through expert sessions from leading financial institutions, interactive roundtables, and innovative startup demos, participants will gain practical AI implementation strategies grounded in real-world results, not vendor hype.
Date: Tuesday, 3 March
Time: 11AM – 12PM
Case studies from leading FIs
Building enterprise wide AI frameworks and managing change
Aligning technology with business strategy
Henry Pezzo is Sales Director at Omilia, where he works with organizations to transform customer experience through Agentic AI. Henry has partnered with global brands navigating the shift from legacy IVR and rule-based automation to intelligent systems that understand, decide, and act autonomously.
By leveraging Omilia’s Agentic AI platform that autonomously resolves customer intent, and learns from every interaction across voice and digital channels, he delivers measurable business impact.
With deep experience in enterprise technology and AI, Henry is passionate about helping organizations modernize CX, reduce operational friction, and unlock real, scalable impact – not just innovation headlines.