Omilia is the Only 2024 Customers’ Choice for Enterprise Conversational AI Platforms on Gartner® Peer Insights™
Omilia has been recognized as a Customers’ Choice vendor for 2024 in the Enterprise Conversational AI Platforms category on Gartner® Peer Insights™. This distinction is a recognition of vendors in this market based on feedback and ratings from 30+ verified end users of our product. Overall, Omilia’s reviewers gave us a 4.7 out of 5, with 97% based on 31 August 2024, saying they would recommend our product.
Omilia is particularly honored to be recognized with this distinction since it comes from customers — the people we’re here to serve.
Vendors placed in the upper-right quadrant of the “Voice of the Customer” graphic are recognized with the Gartner Peer Insights Customers’ Choice distinction, denoted with a Customers’ Choice badge. The recognized vendors meet or exceed both the market average Overall Experience and the market average User Interest and Adoption.
Here are some comments from customers that contributed to this distinction:
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Gartner, Voice of the Customer for Enterprise Conversational AI Platforms, Peer Contributors, 29 November 2024.
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Gartner® Peer InsightsTM content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Omilia.
