Close

The modern drive-thru is no longer just about convenience; it’s a high-stakes point of competitive differentiation. With labor shortages, increasing guest expectations, and pressure on margins, quick-service restaurants (QSRs) need technology that delivers real results.

This guide covers how Omilia’s Voice AI is being used in quick-service restaurants to:

  • Automate and accelerate the drive-thru ordering process
  • Reduce staff workload and improve order accuracy
  • Boost upsells with intelligent automation

What’s Inside

  • Business drivers behind AI adoption in QSRs
  • Top use cases for automation
  • Benefits of Voice AI

Download the guide to see how Omilia Voice AI is redefining the drive-thru experience.

    More from Omilia

    Analyst Reports
    Gartner® Voice of the Customer for Enterprise Conversational AI Platforms 2024
    Omilia is the Only 2024 Customers’ Choice for Enterprise Conversational AI Platforms on Gartner® Peer Insights™ Omilia has been recognized as a…
    Blogs
    Reinventing the Drive-Thru: How Omilia’s Voice AI is Fueling the Next Era of QSR Efficiency
    In an industry where seconds matter and smiles sell, Omilia is helping QSRs turn every interaction into an intelligent, brand-building experience.
    Case Studies
    Storm-Proof Future Ready IVR: How Omilia’s AI Reshaped PSEG’s Contact Center
    PSEG needed a modern, flexible, AI-driven solution that could improve automation, enhance customer experience, increase containment rates, and…
    Book a demo