Customer Contact Week 2025

Join Omilia at Customer Contact Week Las Vegas 2025

Be part of the world’s largest customer contact event and connect with Omilia at CCW Las Vegas 2025!

Discover how forward-thinking leaders are shaping the future of customer experience through thought-provoking keynotes and the latest advancements in AI, automation, communications, and workforce enablement.

Omilia will be showcasing our advanced Conversational AI platform. Get a first look at Omilia Workforce AI, our groundbreaking Gen AI-powered call quality management solution. Workforce AI automates the analysis of live and recorded customer calls across voice, chat, and digital channels and provides a customer experience “X-ray”, uncovering precise and actionable insights into where and how a call can be improved. 

Also find out how Omilia’s Unified AI learns from across the entire customer journey—from self-service to live agent interactions—unlocking continuous improvement and breaking the “glass ceiling” of containment that legacy siloed models can’t achieve.

Don’t miss the chance to meet our experts at Booth 1509 to see how we are helping enterprises to create AI-first customer experiences with Omilia’s Conversational AI Platform.