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Case Studies
Young Energy powers its customer experience with Omilia’s Conversational AI
Young Energy transformed its customer service with Omilia’s Conversational AI, achieving a 35-40% containment rate and reducing misrouted calls by…
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Contact Center Security Data Sheet
Get more technical information and details of the features and benefits of our products and tools.
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Case Studies
Eurobank Cuts Costs and Elevates Service with Omilia’s Conversational AI
Following a successful pilot with Omilia, Eurobank EFG took the decision to upgrade their old Voice IVR customer care portal to a new speech-enabled…
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Case Studies
Piraeus Bank Cuts IVR handling time by 50% with Omilia’s AI Solution
Piraeus Direct Services (PDS) is the contact center operation of Piraeus Bank group, a multinational bank with headquarters in Athens, Greece and…
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