Our VP of Business Development, Quinn Agen was interviewed by Genesys Scott Nagel about the need for Voice Biometrics in Contact Centers.
As Quinn points out, “Authentication in any call is really the key to any type of transactional or meaningful service that you’re gonna give to your customers."
Give the Podcast a listen and find out how to reduce fraud, decrease call handling time, and improve your CX, all by implementing Voice Biometrics to your Contact Center.
Find it here: https://lnkd.in/etYjasS