Join Omilia at GTACC 2023

Discover how Conversational AI can help you improve your Customer Service experiences and enable real ROI

Join Omilia at GTACC 2023

Discover how Conversational AI can help you improve your Customer Service experiences and enable real ROI

Why attend? 

Explore

Watch a live demo of Omilia Conversational AI Voice and Chat solution to experience first-hand what efficient automation looks like.

Learn

Talk to our experts about your Customer Service pain points, and get the industry’s best practices and suggestions for an efficient automated CX strategy.

Connect

Engage in honest sidebar conversations to gain real peer insights and learn about Omilia’s case studies and references in your industry.

Join the Tech Panel

Self-Service & AI, 

taking CX to new heights

Join the Tech Panel

Self-Service & AI, taking

CX to new heights

During the panel session, Purolator, Canada’s largest courier network, will share their transformative journey of implementing conversational AI in their call center operations. Collaborating with Omilia they successfully automated their call center and revolutionized the customer experience. 


Purolator will discuss the challenges encountered during integration, including understanding complex queries, managing language nuances, and maintaining a seamless transition between automated and human-assisted interactions. They will emphasize the benefits achieved through conversational AI, such as reduced call handling times, improved customer service, and enhanced operational efficiency. 


Attendees of the session will gain valuable insights, best practices, and practical tips for incorporating conversational AI in call center operations.

Thursday
September 21st

11:05 am –
12:00 pm EDT

Hall E

Meet 1:1 with a Conversational AI Expert

Meet our team in Brampton and let’s discuss best practices for mastering digital interactions, CX automation, and agent empowerment. Watch our personalized demos of Conversational AI for your industry and learn how we use Generative AI to optimize our platform and UX

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    Omilia