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Case Studies
Accelerating Automation for a Financial Services Company with Conversational AI
Customer Established in 2000, this company provides health, wealth, retirement, and benefits solutions to over 6 million individual and…
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Blogs
Unbroken Lifeline: Modernizing Utility Call Centers with AI
Outages are all too common. Hurricanes, tornadoes and winter storms are particularly disruptive. When natural disasters hit, millions lose power,…
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News
Omilia Joins Talkdesk® AppConnect™ Marketplace
Talkdesk AppConnect™ is an industry-leading customer experience solutions marketplace featuring a broad range of advanced applications,…
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News
How biometrics can fight back against AI voice deepfakes
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Blogs
Agent Assist is for Call Center Agents, What J.A.R.V.I.S is for Iron Man
J.A.R.V.I.S. saves the day many times over including in Iron Man 3, when Stark’s mansion is under attack, by remote controlling the Iron Man…
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News
AI Leadership Insights: Conversational AI
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How Generative AI Is Enhancing Customer Service and the Contact Center
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Agents and Bots: Each Helping Improve the Other?
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News
How to Attract LLM Developers Amidst the AI Boom
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News
Omilia Announces Launch of Agent Assist
Athens, 8 November 2023 – Omilia, a market leader in enterprise Conversational Artificial Intelligence (CAI), announced today the launch…
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News
Five Things You Need To Create A Highly Successful Career In The AI Industry
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Behavioral Biometrics: A Safe Middle Ground for the Fight Against Financial Fraud?
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