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How Generative AI Is Enhancing Customer Service and the Contact Center
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Agents and Bots: Each Helping Improve the Other?
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How to Attract LLM Developers Amidst the AI Boom
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Omilia Announces Launch of Agent Assist
Athens, 8 November 2023 – Omilia, a market leader in enterprise Conversational Artificial Intelligence (CAI), announced today the launch…
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The Time is Now to Protect Voice Biometric Authentication
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Five Things You Need To Create A Highly Successful Career In The AI Industry
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Behavioral Biometrics: A Safe Middle Ground for the Fight Against Financial Fraud?
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Blogs
Defeating Voice Deepfakes to Make Voice Biometric Authentication Secure
The Evolution of Synthetic Voices Over the years, there has been a tremendous leap in the quality of text-to-speech (TTS) technology. Once marked by…
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News
Omilia Joins AWS ISV Accelerate Program 
Acceptance into the AWS ISV Accelerate Program provides Omilia with co-sell support and benefits to connect with AWS field sellers globally,…
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Lack of LLM Developers Impacting AI Ecosystem
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Case Studies
AI-Powered and Fraud-Proof Customer Service for a Large Credit Union
Challenge The customer was running an ageing Cisco on-premise infrastructure that they wanted to modernize and move to a fully cloud-managed Unified…
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Blogs
LLMs: The Missing Piece to Restoring the Human Touch in Automated Interactions
While automation brought immense benefits, it came at the cost of losing the human touch in interactions. But, as we all know, and as our mission…
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