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Agents and Bots: Each Helping Improve the Other?
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How to Attract LLM Developers Amidst the AI Boom
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Omilia Announces Launch of Agent Assist
Athens, 8 November 2023 – Omilia, a market leader in enterprise Conversational Artificial Intelligence (CAI), announced today the launch…
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Five Things You Need To Create A Highly Successful Career In The AI Industry
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Behavioral Biometrics: A Safe Middle Ground for the Fight Against Financial Fraud?
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Blogs
Defeating Voice Deepfakes to Make Voice Biometric Authentication Secure
In an increasingly connected world, the importance of voice recognition technology for securing personal and financial information has become…
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News
Omilia Joins AWS ISV Accelerate Program 
Acceptance into the AWS ISV Accelerate Program provides Omilia with co-sell support and benefits to connect with AWS field sellers globally,…
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Lack of LLM Developers Impacting AI Ecosystem
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Case Studies
AI-Powered and Fraud-Proof Customer Service for a Large Credit Union
Challenge The customer was running an ageing Cisco on-premise infrastructure that they wanted to modernize and move to a fully cloud-managed Unified…
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Blogs
LLMs: The Missing Piece to Restoring the Human Touch in Automated Interactions
Once upon a time, in a world where telephones were the primary means of communication, humanity created a technological marvel – the Dual Tone…
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Blogs
Customer Service Automation: How to automate your CX to reduce costs and increase CSAT
As digital transformation accelerates across industries, companies recognize the importance of customer service as a crucial aspect of the overall…
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Blogs
What is Conversational AI? A 2023 CAI Customer Service Guide
For years, having a productive conversation with a computer was solidly in the realm of science fiction. On Star Trek, Captain Kirk could ask a…
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