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Choosing Natural Language Processing Applications for Your Business
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What Brings Virtual Conversations to Life?
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Contact Centre Revolutionised: Route 101 and Omilia Announce Disruptive New Partnership
“This partnership reflects our desire to work with companies that share our vision for delivering experiences that matter. We are always looking…
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How Conversational AI Brings a Human Touch to Customer Service
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Why People Don’t Want To Talk To Bots | Dimitris Vassos, CEO and Founder, Omilia
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Blogs
Lifesize CxEngage + Omilia: Evolving the Customer Experience Through Impactful AI
 If you believe everything you read, you might be convinced that AI is the panacea for all challenges that the modern day contact center faces,…
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Omilia Partners with Lifesize to Bring the Power of Conversational AI to the Contact Center
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Omilia and ISO/IEC online privacy new standard
Nowadays each individual is more connected with different kinds of external parties than ever before. Every single minute of the day, smartphones,…
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Boosting voice biometrics with speech recognition gives Omilia leg up in passive authentication
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Podcast – Why Your Contact Center Needs Voice Biometrics Today! A Conversation with Quinn Agen
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Case Studies
Piraeus Bank Cuts IVR handling time by 50% with Omilia’s AI Solution
Piraeus Direct Services (PDS) is the contact center operation of Piraeus Bank group, a multinational bank with headquarters in Athens, Greece and…
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News
Omilia raises $20 million to continue its growth as a dynamic innovator of conversational AI
LONDON 5th May 2020: Omilia – a dynamic innovator in conversational AI – has raised $20 million from Grafton Capital to continue the…
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