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Conversational AI for customer care in the deep learning era

Conversational AI for customer care in the deep learning era

March 9, 2022
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Omilia
Collaboration Omilia and BUT teams in the field of speaker recognition

Collaboration Omilia and BUT teams in the field of speaker...

February 3, 2022
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Omilia
The Digital Banker: Global Retail Banking Innovation Awards

The Digital Banker: Global Retail Banking Innovation Awards

December 16, 2021
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Omilia
Omilia participated in Interspeech2021 in Brno

Omilia participated in Interspeech2021 in Brno

September 24, 2021
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Omilia’s ISO 27001 Certification

Omilia’s ISO 27001 Certification

August 9, 2021
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Omilia
AI is helping call centre staff handle a tide of angry customers

AI is helping call centre staff handle a tide of...

May 10, 2021
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Omilia
Choosing Natural Language Processing Applications for Your Business

Choosing Natural Language Processing Applications for Your Business

February 23, 2021
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Omilia
What Brings Virtual Conversations to Life?

What Brings Virtual Conversations to Life?

February 4, 2021
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Omilia
Contact Centre Revolutionised: Route 101 and Omilia Announce Disruptive New Partnership

Contact Centre Revolutionised: Route 101 and Omilia Announce Disruptive New...

December 18, 2020
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Omilia
How Conversational AI Brings a Human Touch to Customer Service

How Conversational AI Brings a Human Touch to Customer Service

December 9, 2020
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Omilia
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Recent Posts
  • Speech-based emotion recognition with self-supervised models using attentive channel-wise correlations and label smoothing
  • Parameter-efficient transfer learning of pre-trained Transformer models for speaker verification using adapters
  • Extracting speaker and emotion information from self-supervised speech models via channel-wise correlations
  • On the Use of Semantically-Aligned Speech Representations for Spoken Language Understanding
  • An attention-based backend allowing efficient fine-tuning of transformer models for speaker verification
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