Omilia announces miniApps®!
Published on : 24-06-2019
We bring you a Disruption of “mini” proportions in Conversational AI Self Service
While at the CCW-Las Vegas (booth 908) Omilia is introducing miniApps®: Bitesize Conversational AI Self-Service. Till recently, to deploy Conversational AI Self-Service you needed to build bespoke code, integrate it, test it, tune it, maintain it…. Not anymore!
Omilia miniApps® are revolutionizing the Conversational AI industry; they are independent and configurable natural language dialog components that handle a single task like e.g. soliciting a US address or negotiating an appointment. Regardless of your existing Call Center provider, without any coding or integration, miniApps® can be instantly deployed on the Omilia Cloud Platform®(OCP) to solicit data for specific use cases.
Available OCP miniApps®:
· Appointment negotiation
· Telephone number
· Social security number
|· Date of birth
· Credit card number
· Account number
· Amount & currencies
· Generic multiple choice
miniApps® are instantly configurable to your business rules; with zero coding and instant deployment. Pre-trained and pre-tuned by Omilia, leveraging vast amounts of data, miniApps®are powered by the Omilia unique Natural Language AI, and can accurately handle exceptions and real-world conditions, complete with data validation, disambiguation and error recovery strategies.
About Omilia @ Customer Contact Week Vegas
Wednesday, June 26, 5.10 pm: Make sure you attend the “Fireside Chat with Discover Credit Card and Royal Bank of Canada – Experiences Deploying Enterprise-grade Conversational IVR Virtual Assistants at Scale” – panel discussion with two major banking organizations who have deployed the Omilia Conversational ΑΙ Self Service Solution (CCW Innovation Lab).
Visit us (Omilia booth 908); we’ll showcase a demo and present to you what real, end-to-end conversational experience is like and why large corporations with demanding contact centers trust us with their most valued relationship; the one with their clients.
To book meetings @ CCW, Omilia booth number: 908 – Email: firstname.lastname@example.org