Conversational
Voice for
Customer Service
Automation
Omilia Conversational Voice Simplifies
Caller Experiences and Lowers Costs
Caller Experiences and Lowers Costs
Conversational
Voice for
Customer Service
Automation
Callers express themselves naturally, responding as if Conversational Voice is human.
If a caller’s response is vague or unclear, Omilia automatically clarifies with follow-up questions.
Omilia’s commitment to security means your automation is safer.
Our hyper-tuned models let you do more complex automation.
And our wizards give you best practices and complete control.
Omilia Conversational Voice features proprietary automation technology which enhances customer service fulfillment, improves caller engagement, and drives market-leading success rates.
Extend your ROI by enabling your Conversational Voice application to also serve your chat customers.
Combine years of design and dialogue best practices to maximize the effectiveness of your intent models.
Manage critical tasks like capturing dates, numerics, and alphanumerics with unprecedented accuracy.
Quickly automate everyday tasks such as Authentication, Service Request Capture, and Account Information with Pre-packaged Conversational AI journeys.
Test your entire Conversational AI application before releasing any changes and never be caught by surprise.
Use Environment Manager to isolate critical tasks such as Development, UAT, and Production.
Business intelligence and reporting service that provides detailed, actionable insights following industry best practices.
Biometrics increases your Conversational Voice Application’s security.
Seamlessly add Conversational AI services to your existing contact center platform for a fast return on investment.
Immediately launch pre-tuned AI models that exceed 90% accuracy without any additional configuration.
Easy-to-use Text-to-Speech means there’s no need to use a recording studio, nor pay extra per call.
Simply point and click to add new languages to Conversational AI applications.
Extend your ROI by enabling your Conversational Voice application to also serve your chat customers.
Combine years of design and dialogue best practices to maximize the effectiveness of your intent models.
Manage critical tasks like capturing dates, numerics, and alphanumerics with unprecedented accuracy.
Quickly automate everyday tasks such as Authentication, Service Request Capture, and Account Information with Pre-packaged Conversational AI journeys.
Test your entire Conversational AI application before releasing any changes and never be caught by surprise.
Use Environment Manager to isolate critical tasks such as Development, UAT, and Production.
Business intelligence and reporting service that provides detailed, actionable insights following industry best practices.
Biometrics increases your Conversational Voice Application’s security.
Seamlessly add Conversational AI services to your existing contact center platform for a fast return on investment
Immediately launch pre-tuned AI models that exceed 90% accuracy without any additional configuration
Easy-to-use Text-to-Speech means there’s no need to use a recording studio, nor pay extra
Simply point and click to add new languages to Conversational AI applications
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