Our Omilia Cloud Platform (OCP) is revolutionising the way that Conversational AI technology is delivered to the market. By incorporating decades of expert knowhow in customer service automation, vast amounts of real world data and streamlined operationalisation over the cloud, we aim to accelerate the proliferation of AI to the benefit of consumers and enterprises alike.

What sets OCP apart from the competition, is our relentless focus on real world results at scale. We achieve this by building the first ever Cognitive Alphabet for Customer Service: miniApps.

An alphabet forms the basis of language and communication. Learning the alphabet is the foundation of human spoken languages that gives us the advantage of knowing how letters and words are pronounced, how to think in a language, and how to compose a thought. Prior to the alphabet, memory and understanding was induced through rhythm and sound, rather than through the deterministic power of symbols. Similarly, prior to OCP miniApps, context and understanding was processed by Bots using meaningless, unstructured, arbitrary data, rather than through a Cognitive Alphabet.

With OCP being able to master understanding, speaking and writing using a Cognitive Alphabet, the possibilities to communicate are endless. OCP Bots can understand our feelings, intents, facts, and desires with more ease and accuracy, and learn increasingly more sophisticated Cognitive Concepts.

While our competitors are drawing pictures on the cave’s walls, Omilia’s OCP is offering you the power of the first Cognitive Alphabet.