We’re excited to join forces with Route 101 to power improved customer experience across voice and digital channels in the U.K!

“This partnership reflects our desire to work with companies that share our vision for delivering experiences that matter. We are always looking for ways to make the customer service experience faster and smarter, and with Route 101, we have a unique opportunity to revolutionise how businesses in the U.K. interact with their customers. Bringing Route 101’s capabilities together with our Conversational AI solution will advance the contact centre industry and improve customer interactions for generations to come,” said Dimitris Vassos, CEO at Omilia.

AI TechPark picking up on the Omilia and Route 101 partnership here.